Congratulations to Alessandra Gessl on successfully defending her PhD thesis!

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Alessandra's research delves into the intricate dynamics of service provision and value creation in healthcare. Her thesis, "Bridging Perspectives: An Interdisciplinary Approach to Value Creation in Healthcare Services," offers valuable insights into how patients and providers collaboratively create value and value potential beyond direct health interactions.

We are incredibly proud of Alessandra’s achievements and deeply grateful for her contributions to the Institute for Innovation Management.

We wish her all the best in her future endeavors and look forward to seeing where her career takes her next!